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A hollard logo
A hollard logo
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Hollard Pet Insurance

Insure your Cats and Dogs to keep your wallet healthy


Important notice of the transfer of a portion of the insurance business of The Hollard Insurance Company Limited to Dotsure Limited 
Click Here for more information on the transfer of the Hollard non-life Easy and Easy for Business direct personal and commercial lines business, Petsure dog and cat policies as well as the motor comprehensive Motorhappy,Liquid Capital and Bidvest Financial Services policies, to Dotsure Limited.

Hollard Pet Insurance is right for you if:

  • You have a dog or a cat and are looking for help with Vet bills for any unexpected accidents or illnesses
  • Your dog or cat is between 8 weeks and 8 years
  • Essential Choice is available for pets older than 8 years

What does Pet Insurance Cover?

  • Get financial help for unexpected illnesses or accidents
  • Personal liability
  • A multi-pet discount lets you pay less to insure more than one pet
  • No pre-authorisation required prior to visiting the vet
  •  Get paid within 14 working days of receipt of your completed claim

Multiple levels of cover to suit all budgets and needs:


Unforeseen Accidents 

Unforeseen Illness

Standard rate (less excess)

Routine & Dental Care

Prime Choice ✔  ✔ Pays 100% of the Standard Rate Optional Add-on
Smart Choice ✔ Pays 80% of the Standard Rate Optional Add-on
Essential Choice  ✔  ✖ 

✔ Pays 100% of the Standard Rate


Contact Us

0860 738 787

Membership: membership@petsure.co.za

Complete the Claim Form and submit it, together with the detailed Vet invoice and receipt, to claims@petsure.co.za 

Membership: 086 661 0990 
Claims: 086 661 0989

Hollard General Helpline:
011 351 5000

PetSure, 22 Oxford Road, Parktown, 2193

Terms and conditions

Claims are reimbursed according to the Standard Rate and not what the vet charges. The Standard Rate is calculated by the actuaries and is the average amount charged by all vets across the country, based on our claims data.

The Routine and Dental Care Option is not available with the Essential Choice plan.

Pets joining Hollard Pet Insurance who are 8 years and over are only eligible for the Essential Choice plan option. 

All our policies start on the 1st day of the month. We do not pro-rate.

New application received by the 5th of the month will start on the 1st of that month.

New application received after the 5th of the month will start on the 1st of the following month.

There is one calendar month's waiting period from your policy's start date.

There is a 14-day money-back guarantee.

You'll need to give us one calendar month's written notice to cancel your policy.

Monthly premiums and benefits for Hollard Pet Insurance are adjusted on the 1st of July every year.