Hollard Pet Insurance

Important notice of the transfer of a portion of the insurance business of The Hollard Insurance Company Limited to Dotsure Limited

Click Here for more information on the transfer of the Hollard non-life Easy and Easy for Business direct personal and commercial lines business, Petsure dog and cat policies as well as the motor comprehensive Motorhappy,Liquid Capital and Bidvest Financial Services policies, to Dotsure Limited.

Hollard Pet Insurance is right for you if:

You have a dog or a cat and are looking for help with Vet bills for any unexpected accidents or illnesses
Your dog or cat is between 8 weeks and 8 years
Essential Choice is available for pets older than 8 years

What does Pet Insurance Cover?

Get financial help for unexpected illnesses or accidents
Personal liability
A multi-pet discount lets you pay less to insure more than one pet
No pre-authorisation required prior to visiting the vet
Get paid within 14 working days of receipt of your completed claim

Additional information, forms and documents

What we do cover

Unforeseen illnesses e.g. gastroenteritis, pancreatitis, dermatitis, autoimmune diseases, thyroid problems
Accidental injury e.g. hit by a car or dog fight
Routine and dental care e.g. vaccinations, deworming, flea and tick control
Emergency boarding & kennelling Hollard Pet Insurance will pay for an essential boarding kennel or cattery fees for each insured pet if you as the owner are hospitalised for more than four days. This benefit only applies to Comprehensive Plans only
Cover for life

What we do not cover

Pre-existing conditions exclusion period determined by the Vet history and applied on a case by case basis
Congenital and hereditary diseases, 18-month exclusion and then it can be re-assessed e.g. brachycephalic syndrome in bulldogs, intervertebral disc disease in Dachshund
Hip and elbow dysplasia
Entropion and ectropion
Pregnancy and breeding
Preventable diseases

Additional benefits

Choose an add-on option to cover routine and dental expenses such as vaccinations and tick and flea control
Complementary treatment
Behavioural treatment

Forms and Documents

Multiple levels of cover to suit all budgets and needs:

Plan	Unforeseen Accidents	Unforeseen Illness	Standard rate (less excess)	Routine & Dental Care
Prime Choice	✔	✔	✔ Pays 100% of the Standard Rate	Optional Add-on
Smart Choice	✔	✔	✔ Pays 80% of the Standard Rate	Optional Add-on
Essential Choice	✔	✖	✔ Pays 100% of the Standard Rate	✖

Contact Us

Tel:
0860 738 787

Email:
Membership: membership@petsure.co.za

Complete the Claim Form and submit it, together with the detailed Vet invoice and receipt, to claims@petsure.co.za

Fax:
Membership: 086 661 0990
Claims: 086 661 0989

Hollard General Helpline:
011 351 5000

Address:
PetSure, 22 Oxford Road, Parktown, 2193

Terms and conditions

Claims are reimbursed according to the Standard Rate and not what the vet charges. The Standard Rate is calculated by the actuaries and is the average amount charged by all vets across the country, based on our claims data.

The Routine and Dental Care Option is not available with the Essential Choice plan.

Pets joining Hollard Pet Insurance who are 8 years and over are only eligible for the Essential Choice plan option.

All our policies start on the 1st day of the month. We do not pro-rate.

New application received by the 5th of the month will start on the 1st of that month.

New application received after the 5th of the month will start on the 1st of the following month.

There is one calendar month's waiting period from your policy's start date.

There is a 14-day money-back guarantee.

You'll need to give us one calendar month's written notice to cancel your policy.

Monthly premiums and benefits for Hollard Pet Insurance are adjusted on the 1st of July every year.

Hollard Pet Insurance

Insure your Cats and Dogs to keep your wallet healthy