Hollard Pet Insurance

Get financial help for unexpected illnesses or accidents
Choose an add-on option to cover routine and dental expenses such as vaccinations and tick and flea control
Personal liability
Emergency boarding and kennelling Hollard Pet Insurance will pay for an essential boarding kennel or cattery fees for each insured pet if you as the owner are hospitalised for more than four days
Own several pets? A multi-pet discount lets you pay less to insure more than one pet
No pre-authorisation required prior to visiting the vet
Get paid within 14 working days of receipt of your claim

You have a dog or a cat and are looking for help with Vet bills for any unexpected accidents or illnesses
Your dog or cat is between 8 weeks and 8 years old. Accident Cover is available for pets older than 8 years

Medical cover for unforeseen accidents and illness
The cover is provided for life, as long as your dog or cat is between 8 weeks and 8 years old when they join and provided you keep your premiums up to date

Plan	Unforeseen accidents & illnesses	Standard rate (less excess)	Routine & Dental Care
Prime Choice	✔	✔ Pays 100% of the standard rate	✔ Optional Add-on ✔ Provides cover for vaccination, sterilisation, deworming, tick and flea control and dental treatments ✔ No excess is deducted on Routine and Dental Care claims
Smart Choice	✔	✔ Pays 80% of the standard rate	✔ Optional Add-on ✔ Provides cover for vaccination, sterilisation, deworming, tick and flea control and dental treatments ✔ No excess is deducted on Routine and Dental Care claims
Essential Choice	✔ Accidents only	✔ Pays 100% of the standard rate	✖

What you're covered for

Unforeseen illnesses e.g. gastroenteritis, pancreatitis, dermatitis, autoimmune diseases, thyroid problems
Accidental injury e.g. hit by a car or dog fight
Routine and dental care e.g. vaccinations, deworming, flea and tick control
Emergency kennelling
Behaviour

Pre-existing conditions (exclusion period determined by the Vet history and applied on a case by case basis)
Congenital and hereditary diseases, (18-month exclusion and then it can be re-assessed) .e.g. brachycephalic syndrome in bulldogs, intervertebral disc disease in Dachshund
Hip and elbow dysplasia
Entropion and ectropion
Pregnancy and breeding
Dental disease
Preventable diseases e.g. worms and parvo-virus

Claims are reimbursed according to the Standard Rate and not what the vet charges. The Standard Rate is calculated by the actuaries and is the average amount charged by all vets across the country, based on our claims data.
The Routine and Dental Care Option is not available with the Accidental Injury Cover plan.
Pets joining Hollard Pet Insurance who are 8 years and over are only eligible for the Accidental Injury Cover option.
All our policies start on the 1st day of the month. We do not pro-rate.

Any new application received before the 6th of the month will start on the 1st of that month.
Any new application received after the 5th of the month will start on the 1st of the following month.
There is one calendar month's waiting period from your policy's start date.
There is a 14-day money-back guarantee.
You'll need to give us one calendar month's written notice to cancel your policy.
Monthly premiums and benefits for Hollard Pet Insurance are adjusted on the 1st of July every year.

Tel:
0860 738 787

Email:
Information: info@petsure.co.za
Membership: membership@petsure.co.za
Claims: claims@petsure.co.za

Fax:
Information: 086 661 0992
Membership: 086 661 0990
Claims: 086 661 0989

Hollard General Helpline:
011 351 5000

Address:
PetSure, 24 Wellington Road, Parktown, 2193

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Insure your Cats and Dogs to keep your wallet healthy