For Disability and Impairment Benefit Members

Please notify Hollard within 24 hours if the insured person experiences a disability or impairment that may qualify for a claim:

• Toll-free number: 0800 935 465
• Email: lifeclaims@hollard.co.za
   

Call centre hours:

Monday to Thursday: 08:00 to 17:00
Fridays: 08:00 to 16:30

There are standard forms that need to be completed and documents that you need to give us, no matter what you’re claiming for. We’ll tell you exactly what we need and you can simply download the relevant forms here:

• Disability Claim Form: This needs to be completed by the claimant
• Disability Claim: This needs to be completed by the relevant doctor or other medical professional
• Disability Claim: This needs to be completed by the claimant's employer
• Policy Owner Form: This needs to be completed by the owner of the policy
• A certified copy of the claimant's identity document
• A bank statement or letter from the bank with a bank stamp confirming the claimant's bank account

Additional documents

You’ll need to fill in one or more of the forms below, depending on what you’re claiming for: 

• Business Expense
• Certificate of Continued Disability