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    Email: customercare@legalwise.co.za

    Website: www.legalwise.co.za

    Telephone: 011 670 4500

     

    1. Overview

    Get a lawyer on your side when you need one

    LegalWise provides para-legal services in our Branches, over the phone or by e-mail and will pay the legal fees for a lawyer to represent you and your family, including your spouse or life partner and children in legal proceedings.

    Protect your family's legal rights and get a lawyer on your side when you need one.

    2. Features and Benefits

    As a LegalWise Member you get:

    Para-Legal Services

    • Access to our in-house Legal Counsellors who will attempt to resolve your legal issues without you going to court.
    • Branches countrywide.
    • 24/7, 365 access via our LegalLine.
    • Web and e-mail based legal assistance during office hours.
    • Extended para-legal services. LegalWise will also assist you with the following even if we do not pay the legal fees:
      • Debt services (settlement negotiations, rescission of administration orders and judgments).
      • Family Services (uncontested divorces, child maintenance matters, ante nuptial contracts).
      • Other civil services (mediation or referrals to Alternative Dispute Resolution forums such as the CCMA, preparation and referral to Small Claims Court).

    The Insurance Benefits

    • Up to R305 000 for legal fees per case.
    • You, your spouse or life partner and children under 18 are covered.
    • Cover for civil, criminal and labour related cases.
    • Access to the LegalWise Network of over 300 legal firms to represent you.
    • Fees paid at the LegalWise tariff rates, giving you more legal power.
    • Option to select a lawyer who is not on the LegalWise Network.
    • Benefits are subject to a 3 month waiting period and exclusions. Details available at www.legalwise.co.za

    Added Benefits

    • A cash payout for legal expenses in the case of the accidental death of the Main Member.
    • Pay no premiums for six months if you are retrenched.*
    • Pay no premiums for six months if you are totally or temporarily disabled.*

    Membership Options:

    • Gold – R96 per month for up to R96 000 for legal fees per case*
    • GoldPlus – R145 per month for up to R145 000 for legal fees per case*
    • Platinum – R245 per month for up to R245 000 for legal fees per case*

    Your Money Back Guarantee

    Should you feel that the LegalWise Membership is not suitable to your needs you may cancel it, in writing, during your three month waiting period and if you have not received any benefits during that time we will refund you all the premiums you have paid.

    *Conditions and exclusions apply. They are available in the LegalWise Membership Agreement.

    The LegalWise Membership Agreement is underwritten by Legal Expenses Insurance Southern Africa Limited Reg No 1984/010574/06. An Authorised Financial Service Provider (FSP: 17008)

    3. How to claim

    You can report a matter on the 24 hour LegalLine 0861 427 777, at a Branch or if you choose a lawyer who is not on the LegalWise Network, you or your lawyer must submit the LegalWise Claim Form (LCF) to us at claims@legalwise.co.za

    4. Customer support

    For legal assistance

    For emergency legal assistance please call 0861 427 777. Please have your LegalWise Membership or ID number available to ensure prompt assistance with your call.

    Administration queries

    For all administration queries such as changes to your contact details, bank account number or premium deduction dates, please call 0861 555 654 from 08:00 until 16:30, Monday to Friday, or visit your nearest LegalWise Branch during operating hours - www.legalwise.co.za/contact-us/branches/ 

    4. Customer Care

    E-Mail Address : customercare@legalwise.co.za
    Telephone Number : 086 155 5321
    Fax Number : 086 497 9736

    Join Now

    Please complete the form and one of our call centre agents will call you back.

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