Off-Road Insurance Bundle


You love getting out of the rat race, away from the crowds and the city smoke, with just you and the open road for company. But just because you love adventure, it doesn’t mean you don’t want to protect yourself against the risks you may face on the road. Accidents, breakdowns, theft…all of these can turn your dream off-road trip into a nightmare.
As part of our off-road 4x4 insurance, you can insure your any off road vehicles you may own, including your motorbike, against theft, damage and repair costs. We define an off-road vehicle as one that is used for four wheel driving, trail driving, sand dune driving or any other driving away from a public, prepared or graded private road.

Off-Road Car Insurance Benefits

We’ll cover your car or motorbike used for off-road purposes and on 4x4 courses for theft, loss or damage as described in your comprehensive car insurance cover. In addition, we’ll also cover you for: 
  • Theft of luggage: We’ll pay for the theft of your luggage from a roof-rack, canopy, trailer or carrier.
  • Theft of spare wheel and other accessories: We’ll pay for items stolen off your car, for example your spare wheel, a roof top tent, side awning or bicycles, canoes or fishing rod carrier racks. If your motorbike is covered, we’ll cover you for accessories such as motorcycle luggage carriers and spotlights. 
  • Breakdown of winching equipment: We’ll cover you for the sudden and unforeseen breaking, or mechanical or electrical failure of your car’s winching equipment. 

Cross-Border Insurance

If you’re in Angola, Botswana, Kenya, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Tanzania, Uganda, Zambia or Zimbabwe and something happens to your off road vehicle, you’ll get the following cross-border insurance benefits, subject to specified limits: 
  • Cross-border emergency repairs: We’ll arrange for emergency repairs to get your car or motorbike safely back on the road in one of the cross-border countries listed above. 
  • Cross-border breakdown: If your car or motorbike breaks down in a cross-border country, we will pay you back any additional costs because the incident happened outside of South Africa. For example, you may have to fly spares in from South Africa that aren’t available in the country you’re in. 
  • Cross-border emergency accommodation: If your car or motorbike is stolen or damaged and you have an overnight delay in a cross-border country, we’ll arrange accommodation for you and any passengers. 
  • Cross-border towing and return to South Africa: We’ll arrange to tow your car or motorbike (along with your caravan or trailer) in any of the cross-border countries, and to return it to South Africa if needed. 
  • Cross-border car hire: We’ll pay you back the cost of car hire including airport surcharge for rentals from an airport, tourism levies, insurance costs and delivery or collection. 

Get our off-road insurance today so you can hit the open road tomorrow with complete peace of mind.

Features & Benefits

How it works

How to claim

Customer Support

Have a question? Need help?

You can contact us on the below contact details if you need to speak to us about anything. This could be general queries, making changes to your policy, claiming, if you have a complaint, or if you want to add any of our latest exciting benefits.

Policy numbers with 10 digits, starting with the number “1”:

  • Direct policyholders: 0860 123 EASY (0860 123 3279)
  • Policyholders via intermediaries (brokers): 0860 321 EASY (0860 321 3279)
  • For emergencies follow the voice prompts 

Policy numbers with 7 digits, starting with the number “7”:

  • Direct policyholders: 0861 010 203
  • Policyholders via intermediaries (brokers): 0861 010 203
  • For emergencies: 0861 000 911

If you have a different policy number, please read your policy documentation for contact details.

Still struggling to get in touch with the right person? Email us at:

and one of our agents will call you back.

Got a complaint?

We hope that you never have any reason to complain, but if you do we’ll do our best to work with you and resolve it through the following process:

Step 1: Get in touch with our customer care specialists by emailing

Step 2: If you need to take the issue further, ask to speak to a claims or administration manager to discuss your concerns.

Step 3: If, after speaking to a manager, your complaint is not yet resolved, you can take the matter further by writing to our internal dispute resolution committee. Your concerns will be investigated by a person with full authority to deal with the complaint and we’ll inform you of the outcome within 15 working days of receiving your letter.

To get a Car Insurance quote

You can get a quote by making use of the “call me back” or “get a quick quote” options on this webpage, or you can call us on 0860 000 240.