OverviewLimited cover car insurance covers your car if it’s lost, stolen or damaged because of hijacking, theft or attempted theft, fire, lighting and explosion. It also covers you against third party claims if your car is involved in an accident and you’re legally liable for damage to another person’s property. You also have access to transport, towing and storage but only if you asked us for our permission.
Features & Benefits
How it works
How to claim
Have a question? Need help?
You can contact us on the below contact details if you need to speak to us about anything. This could be general queries, making changes to your policy, claiming, if you have a complaint, or if you want to add any of our latest exciting benefits.
Policy numbers with 10 digits, starting with the number “1”:
- Direct policyholders: 0860 123 EASY (0860 123 3279)
- Policyholders via intermediaries (brokers): 0860 321 EASY (0860 321 3279)
- For emergencies follow the voice prompts
Policy numbers with 7 digits, starting with the number “7”:
- Direct policyholders: 0861 010 203
- Policyholders via intermediaries (brokers): 0861 010 203
- For emergencies: 0861 000 911
If you have a different policy number, please read your policy documentation for contact details.
Still struggling to get in touch with the right person? Email us at:
and one of our agents will call you back.
Got a complaint?
We hope that you never have any reason to complain, but if you do we’ll do our best to work with you and resolve it through the following process:
Step 1: Get in touch with our customer care specialists by emailing firstname.lastname@example.org.
Step 2: If you need to take the issue further, ask to speak to a claims or administration manager to discuss your concerns.
Step 3: If, after speaking to a manager, your complaint is not yet resolved, you can take the matter further by writing to our internal dispute resolution committee. Your concerns will be investigated by a person with full authority to deal with the complaint and we’ll inform you of the outcome within 15 working days of receiving your letter.
To get a Car Insurance quote
You can get a quote by making use of the “call me back” or “get a quick quote” options on this webpage, or you can call us on 0860 000 240.