Our Values

Our values underpin the heart and soul of our company and are designed to outlast any physical structure or business strategy.

Deliver for Customers and Partners

  • We believe that people are our business and that our customers and partners are at the heart of everything we do. They deserve our support and our respect.
  • We believe in abundance. 
  • We deliver more for everyone by finding the win-win-win.
  • We create realistic expectations and then keep our promises.
  • We take initiative and deliver with a can-do attitude. We don’t give up and always get it sorted. 
  • We’re always fair.
  • We earn the right to a sustainable future each time our customers and partners feel understood, supported and empowered through the service we deliver.

Choose Excellence

  • We believe in striving to be the best we can be.
  • We challenge mediocrity. 
  • We take pride in everything we do.
  • We master what we do. 
  • We keep learning. 
  • We reflect on our mistakes and our successes. 
  • We focus on the things that count. We don’t milk mice. 
  • We work smarter to achieve more with less – this makes us more competitive.
  • We think things through and take responsibility for the consequences of our actions.
  • We have the courage to make the right calls.
  • We deliver. We get things done.

Imagine, Innovate

  • We believe in doing things differently to make a positive difference.  
  • We believe in partnering to achieve more together.
  • We dream, pioneer, experiment. 
  • We approach things with an open mind.
  • We challenge the status quo and search for better ways, both big and small.
  • We keep the big picture in mind and step back to consider things from many perspectives. 
  • We  take a long term view.
  • We get the facts, listen to our gut, take calculated risks and we strike while the iron is hot.

Team Hollard

  • We believe that relationships matter – Hollard is about more than just getting things done. 
  • We believe in empowering people so that they can make a difference.
  • We believe in the power of diversity.
  • We’re one team, working together in pursuit of the same big dream. 
  • We each play vital, connected roles. We care about and are accountable to each other.
  • We communicate our thinking and expectations clearly. We provide context. 
  • We listen. We ask for and value the viewpoints of others. We encourage robust debate. 
  • We ask for help when we need it. We give help freely. We’re in this together.
  • We share what we learn for the benefit of others.
  • We know that trust speeds up business – we’ve got each other’s backs.
  • We thrive on great performance and we celebrate our successes whole hearted

Be Real, Be Mindful

  • Be true to yourself but understand your impact on others. Ask for feedback.
  • Never compromise your integrity.
  • Take what you do seriously – but not yourself.  
  • Be courageous. Have fearless conversations with respect for the dignity of others.
  • Get involved. Own your actions. Be a leader.
  • Choose to be here because you enjoy what you do. Invest positive energy to make work fun and fulfilling.
  • Say no to politics – it wastes time and energy and doesn’t work here.
  • Look after your whole self. Get the balance right for you. 
  • Build a legacy that makes you proud.