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Pay As You Drive - How to claim
Claims requirements and process
- Please notify us within 24-hours after the event of your intention to claim by calling us on 0861 010 203. If this is not possible, please call us within 30 days of the event.
- It is also important that you notify the police. They will log the incident and give you a police reference number which we need to process your claim.
- You need to submit all the requested claims documents and supporting documents to us. To help you, a dedicated Hollard claims specialist can guide you through the process.
- They’ll tell you which documents we need, which will typically include;
- A copy of your South African issued ID document
- A description of the incident
- The police reference number
- A copy of your drivers license (if the claim is related to your vehicle)
- The Hollard claim specialist will also tell you of any excess premium to pay when you make a claim.
- Lastly, we’ll contact you to notify you of the outcome of your claim.
Call us to claim
0861 010 203
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