Motor Body Repairs (MBR)

Hollard recognises the RMI, Sambra and Manufacturer’s accreditation and certification. We are aware the SABS is currently in discussions with the motor industry with regards to a SABS technical approval programme. This has not yet been launched.

Those who do not have formal technical accreditation can complete the Form: MBR Technical Checklist in our download centre and include it with the mandatory documents. If a MBR is considered, a site visit will be scheduled.

Motor Body Repairer (MBR) classification includes the following:

Type Of Repairs(er)

• Hail & Dent Specialist Repairs – Pure dent removal & damage as a result of hail, body part restoration
• Non Structural Repairs (NSR) – Non structural, removal & refit of body parts, dent removal & any damage as a result of hail, body part restoration
• Major Structural Repairs (MSR) – Chassis straightening, cutting welding – any structural repairs that may be done to the vehicle
• Specialised Repairs – Aluminium repairs & includes NSR, MSR, Repairs to sports & luxury vehicles
• Commercial Repairs (MEDIUM - HEAVY) – As above medium to extra heavy vehicles

Contracts are only issued as per the number of MBR’s required per specific geographical area. The MBR must meet the Minimum Entry Level Criteria to be considered. Criteria include:

• Individual's MBR's compliance with the Minimum Entry Level Criteria;
• Number of suitable repairers available geographically with km radius considerations;
• Hollard's statistical data that includes volumes and geographical considerations:
  • Stakeholder footprint and policy/product requirements
  • Client footprint and items on cover
  • Type of vehicles on cover (domestic, commercial, 4 x 4, luxury vehicles)
  • Type of repairs (MSR, NSR, specialised, hail and dent)
  • Warrantees / manufacturer / specialised requirements

MBR's will be negotiated with individually and contracts offered if an agreement is reached.

Unsuccessful repairer’s information will remain on our database in the event that additional repairers are required. We strongly urge repairers to advise us of any changes in their business.

• Technical accreditation by an industry recognised and relevant body eg. RMI/Sambra and/or manufacturers for motor body & paint repairs; See Technical Criteria;
• Submission of the Form: MBR Technical Checklist – ONLY IF YOU ARE NOT ACCREDITATED BY RMI/Sambra and/or manufacturers
• BBBEE rated with valid SANAS accredited BBBEE certification;
• Rates offered are negotiable and/or reasonable market related and in line with technical accreditation;
• Acceptance of our General T & C's
• Acceptance of our MBR Service Levels;
• Appropriate business insurance in place;
• Disclosure of full ownership details;
• Mandatory documentation is provided and is valid

• BEE rating documentation – current and as per the DTI requirements;
• Ownership details – complete, accurate and with supporting ID;
• Letter of Good Standing from SARS – reflecting the name(s) of the company that will be trading with Hollard;
• Certificates from Manufacturers for motor body paint & repairs – valid and current;
• Certificate from RMI Sambra Grading for motor body paint & repairs – valid and current;
• Form: MBR Technical Checklist – ONLY IF YOU ARE NOT ACCREDITED BY RMI/Sambra and/or manufacturers, complete the attached

A formal, nationwide MBR application process was held from 1-31 October 2010. The process is now closed.

Applications received after this period are welcome, but will be dealt with on a needs only basis. The details will be loaded onto our database and will be our first point of reference when we need additional MBR's.

NOTE: Being on the database does not mean a supplier is on a “panel”. Preferred suppliers have signed contracts in place with agreed rates, fees, terms and conditions.

• The application is on-line / electronic:
  • It cannot be downloaded for completion
  • Scanned email copies or faxed applications will not be accepted;
  • General supplier forms or RFSI’s are not accepted as a formal application;
• Communications will be conducted via email;
• The mandatory supporting documentation can be faxed 011-351-0899 or emailed [javascript protected email address];
• The information provided must be true and accurate;
• The person who submits the information must be duly authorised to agree rates and submit the information;
• Queries must be addressed in writing, by email to [javascript protected email address];
  • If necessary, the MBR Commodity Manager or Procurement Manager will make direct contact.

Visit our download centre (on top right) for guides that will provide additional information.