Funeral Insurance

Hollard pays out a valid claim within 48 hours upon receipt of all required documentation.

Overview

Affordable Funeral Cover

Ease the financial pressure that accompanies death with funeral cover for yourself and your family.

Hollard Funeral Insurance gives you reassurance in a time that can be devastating and stressful. With this funeral plan, you’ll be paid out in a lump sum within 48 hours for valid claims on receipt of all required claims documents. Most importantly, it’s affordable funeral insurance.

Key Benefits:

  • Funeral cover ranging from R10,000 to R50,000
  • Optional cover for partner, children and parents
  • Additional benefits such as Monthly Provider

Available to South African citizens and permanent residents between the ages of 18 and 75.

Not what you are looking for?

View our Life Insurance product. READ MORE >>

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Disclaimer

Disclaimer: Please note that the premium presented above is an illustrative, and not a binding offer. The illustrative premium presented above is for an individual policy. Additional costs are excluded and the premium is subject to change on an annual basis.

Features & Benefits

What do you get?

  • You can choose funeral cover from as little as R10,000 up to R50,000
  • There’s an immediate accidental death benefit which covers you straight away, upon receipt of your first premium
  • To ensure your cover keeps up with the rising costs of funeral expenses, we increase your cover and premium annually. Your cover will increase by 6% and your premium by 10% annually
  • You’ll have no problem being accepted – we guarantee acceptance to South African citizens or legal permanent residents between 18 and 75 years old.
  • You won’t need a medical examination
  • We pay out all valid funeral claims within 48 hours of receiving all the required claim documentation

Funeral Insurance to protect your entire family

  • Partner – cover your partner for up to R50,000
  • Children (under the age of 21) – the Family Funeral Benefit provides cover for as many as 5 children for up to R20,000. Cover can be extended for an additional 5 children, but there will be a separate premium for each additional child
  • Parents and partner's parents (under the age of 75) – for a small extra premium, you can also take outfuneral insurance for your parents and partner's parents for up to R20,000 in funeral cover

Additional benefits

Monthly Provider

This helps your family take care of their monthly expenses. It provides an amount of up to R24,000, which is split into 12 monthly installments, where up to R2,000 is payable each month, upon the death of the insured. It can be used to pay for groceries or any other essential expenses. Benefit increases annually by 6% and premium by 10%.

Memorial Benefit

This assists your family with unveiling ceremony expenses. It pays out up to R10,000 a year after your or your partner’s death. Benefit increases annually by 6% and premium by 10%

The total of the funeral, monthly provider and memorial benefits cannot exceed R50,000 each for the main insured and the insured partner.

Life Cover Benefit

You can add life cover for you and your partner at a small extra premium.

  • Pays out a lump sum of up to R150,000 upon death of you or your insured partner
  • Benefit increases annually by 6% and premium by 10%
  • Minimum entry age is 18 and maximum entry age is 65

Personal Accident Benefit

This Benefit provides cover of up to R100 000 for accidental death and disability.

Vehicle Access Benefit

This service, provided by Mocking Bull Pty (Ltd), a Hollard partner, offers a rental car through Avis. What’s included?

  • The use of a car for up to 6 days
  • Unlimited mileage
  • First full tank of petrol free
  • No deposit needed to receive the car
  • Any family member with a valid driver’s license can be designated as the driver

Daily Hospital Benefit

  • Pays you up to R750 per day for each full day you were in hospital, for a maximum of 180 days
  • You’re paid out from the third day you were in hospital, but you must be in hospital for three or more days in a row. 
  • Only a valid claim will be paid once we get all the required documents from you. This isn’t a medical aid or a substitute for a medical aid scheme

How it works

How to claim

Do you need to claim?

Follow the easy steps below to get your claim fast and efficiently.

1. Notify us

Please notify us of your intent to claim within 24-hours of the event. If this isn’t possible, please call us as soon as possible on the below toll-free number.

Contact our claims department:
Monday to Friday
Walk in centre hours: 08:00 to 16:30
Call centre hours: 8:00 to 17:00 - Monday to Thursday
Fridays - : 8:00 to 16:30

Toll-free number: 0800 252 467
Fax: 011 351 3003  
Email: lifeclaimsadmin@hollard.co.za


2. Required documents

 You’ll need to send us relevant Funeral Insurance documentation.  

Download the necessary Hollard forms by clicking on the links in the lists below.

Natural Death

In the event of a natural death, Hollard requires the following documents to process the funeral policy payout:

  • Funeral claim form
  • Certified copy of death certificate
  • Certified copy of identity document of both the insured and beneficiary
  • Certified documentary proof of marriage (if applicable)
  • BI1663 - notification of death (obtainable from a doctor or funeral parlour)

Unnatural Death

In the event of an unnatural death, Hollard requires the following documents to process the funeral policy payout:

  • Funeral claim form
  • Certified copy of death certificate
  • Certified copy of identity document of both the insured and beneficiary
  • Certified documentary proof of marriage (if applicable)
  • BI1663 - notification of death (obtainable from a doctor or funeral parlour)
  • Police report
  • Road traffic accident report (if applicable)
  • Full post-mortem report
  • Valid driver’s license (if applicable)

3. We’ll keep you posted on the status of your claim

Customer Support

To make a Funeral Insurance claim

Read our easy to follow steps about how to make a funeral plan claim.

To update your Funeral policy

If you need to amend or renew your funeral insurance policy, please contact Hollard on the details listed below:
Call us: 0800 111 158 or 0800 111 169 
Email: PFSPolicyservices@hollard.co.za