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Contact Customer Services

Our helpful Customer Services consultants can assist you with queries relating to your DAY-AID Hospital Cash Back Plan policy. They are at hand to help you answer any queries regarding your policy, chat to you about the policy features, help you to file claims as well as assist you in updating your existing details. Simply call our toll-free line on 0800 864 716 (Monday – Thursday between 8am - 5pm, Fridays 8am – 4.30pm).

Get a quote

Get a DAY-AID Hospital Cash Back Plan quote today:

  • Fill in the form on the right and we’ll call you back
  • Call our toll-free line on 0800 864 716 (Monday – Thursday between 8am - 5pm, Fridays 8am – 4.30pm) or;
  • SMS DAYAID to 40714 and we’ll call you back

Amend or renew your policy

If you’d like to update your existing policy, please contact us:

  • Telephone: Call our toll-free number on 0800 864 716 (Monday – Thursday between 8am - 5pm, 4.30pm on Fridays)
  • Email: [javascript protected email address]
  • Fax: 011 351 3002

Make a claim

Find out how to make a claim on your DAY-AID Hospital Cash Back Plan with simple step-by-step instructions or call 0800 252 2467.

Operating hours:

Please note that our toll-free numbers 0800 864 716 is available during the following hours:

Monday – Thursday 8am – 5pm
Friday 8am – 4.30pm
Let us call you back

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